Follow up
Thankyou for assigning Victoria to our property. She is a pleasure to work with, always smiling and helpful. I like the way she follows up to ensure her clients are well informed and satisfied. I was impressed with her dealings with the tenants. She is a fantastic communicator and an asset to your company. Thankyou.


Prompt Payments
Just letting you know that I have a property manager looking after our property now, and they will handle the insurance invoice. They are very prompt with their payments. If you are renting out your place and need their service, I can recommend them, they are very good. Cheers,


Friendliness and Professionalism
Thank you for your prompt efficiency, as usual. I wish you and all at Adelaide Residential a Merry Christmas. I very much appreciate your work for our family - you always respond with such friendliness and professionalism and that is sometimes hard to come by these days. I'm sure Jude would join with me in saying thank you as well. With best regards,


Thank you!
I just wanted to drop a quick email to thank you and your team for their efforts, which we greatly appreciate. Wishing you a wonderful and safe break over Christmas, with minimum 'emergency call outs!


Man you guys are efficient!
Out of curiosity , how many properties do you have to watch over? Because to be honest , through our dealings , your professionalism makes my wife and I feel like we are your one and only client. It's wonderful!

Happy landlord

Professionalism and Actions
It is a credit to your professionalism and actions, and you are making us, and I am sure each of your clients feel like they are your priority. We truly appreciate this and it is refreshing change from what we have been used to receiving.

Quality Service
I would like to formally pass on my sincere appreciation for the recent efforts and assistance provided by my Property Manager.
I recently had an unexpected concern with my property that required him to assist with. From the first phone call from the tenant through to the summary phone conversation with my insurer, He looked after the entirety. His exceptional efforts through this process were very timely and handled with competent professionalism.
The representative from my insurance company also commented that in all the years of working with many various Property Managers, He was the best manager that Vanessa had to deal with. In this day and age it seems to me that ‘good old quality service’ is slowly disappearing but your level of service was excellent and a credit to your organisation.
If you could acknowledge and pass on my appreciation, that would be greatly appreciated and I will be recommending your company to any future potential clients.
Yours sincerely,
Craig D

Excellent Communication
Just wanted to say thank you to Kylie for her approach to managing our property.
During our recent routine inspection , she noticed a couple of maintainence issues that could have become quite expensive. Kylie bought them to our attention , arranged quotes , organised the repairs and kept us informed the whole time . Her attitude towards us as landords and our property makes us 100% sure we are in very capable hands.


Exceptional Service
During a recent emergency with our property we needed access to trades and services quickly. Living interstate made matters worse and we were concerned that things would get out of hand before they got better.
From the start our property manager took control of everything and he dealt with all the trades and the insurance company quickly and efficiently. We didnt have to worry about a thing and not only was everything repaired and the tenant retained but his communication during the whole proccess was fantastic.

David R